DB999 Privacy Policy

Overview

This Privacy Policy explains how DB999 ("we", "us", "our") collects, uses, stores, and protects the personal information of players who register and use the db999 platform at db999.asia. We are committed to handling your data responsibly and transparently, in line with applicable data protection standards.

By creating a db999 account or using any part of the db999 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not register or use db999.

This policy applies to all personal data collected through the db999 website, mobile application, customer support channels, and any other service operated under the db999 brand. It does not apply to third-party websites or services that may be linked from db999 — those are governed by their own privacy policies.

What We Collect

DB999 collects only the personal data that is necessary to operate the platform, verify your identity, process transactions, and comply with applicable legal obligations. The categories of personal data we collect include:

DB999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

How We Collect Your Data

DB999 collects your personal data through the following channels:

• Direct registration: When you create a db999 account, you provide your name, contact details, and date of birth directly through the registration form.
• Identity verification: When db999 requests KYC documents, you upload identity documents directly to the platform. These are processed securely and deleted once verification is complete.
• Payment processing: When you make a deposit or request a withdrawal, your payment account details are captured to process the transaction via bKash, Nagad, or Rocket.
• Platform usage: DB999 automatically collects technical and usage data as you interact with the platform — including your IP address, device information, and gameplay activity — through server logs and analytics tools.
• Customer support: When you contact db999 support via live chat or email, the content of those communications is recorded and stored.
• Cookies and tracking: DB999 uses cookies and similar technologies to collect session data and improve platform performance. See Section 6 for full details.

How We Use Your Data

DB999 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, db999 uses your data to:

• Create and manage your db999 account, including verifying your identity and age.
• Process deposits and withdrawals in BDT via your registered payment method.
• Detect and prevent fraud, money laundering, and other illegal activity on the platform.
• Monitor gameplay activity to support responsible gaming obligations and identify players who may need assistance.
• Send you transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts.
• Send you promotional communications about db999 bonuses and offers, where you have opted in to receive them. You can opt out at any time.
• Improve the db999 platform by analysing usage patterns and technical performance data.
• Comply with applicable legal and regulatory obligations, including responding to lawful requests from authorities.

Sharing Your Data

DB999 does not sell, rent, or trade your personal data to any third party. However, db999 may share your data with the following categories of recipients where necessary to operate the platform:

• Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and data protection obligations.
• Identity verification services: Where db999 uses a third-party KYC provider to verify your identity documents, your data is shared with that provider solely for verification purposes.
• Technology and hosting providers: DB999 uses third-party infrastructure and software providers to operate the platform. These providers are contractually bound to process your data only on db999's instructions and to maintain appropriate security standards.
• Legal and regulatory authorities: DB999 may disclose your personal data to law enforcement agencies, regulators, or courts where required to do so by applicable law or in response to a valid legal request.
• Fraud prevention services: DB999 may share data with fraud detection and prevention services to protect the platform and its players from illegal activity.

In all cases where db999 shares your data with third parties, we take reasonable steps to ensure that those parties handle your data securely and in accordance with applicable data protection standards.

Cookies & Tracking

DB999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit db999.asia.

DB999 uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics cookies: Used to understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is aggregated and anonymised where possible.
• Preference cookies: Store your platform settings and preferences so you don't have to re-enter them each visit.
• Security cookies: Help db999 detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transactions.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some platform features. DB999 does not use third-party advertising cookies or share cookie data with advertisers.

Data Retention

DB999 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods applied by db999 are as follows:

• Account data: Retained for the duration of your active db999 account, plus a minimum of 5 years after account closure to comply with anti-money laundering and financial record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Identity verification documents: Retained for the duration of your account plus 5 years, or longer if required by applicable law.
• Support communications: Retained for 2 years from the date of the last communication, unless the communication relates to an ongoing dispute or legal matter.
• Technical and usage data: Retained for up to 24 months in identifiable form, after which it may be retained in anonymised, aggregated form indefinitely for platform analytics.

When your data is no longer required, db999 will securely delete or anonymise it in accordance with our internal data disposal procedures.

Data Security

DB999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure. These measures include:

• Full SSL/TLS encryption for all data transmitted between your device and the db999 platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Strict access controls ensuring that only authorised db999 personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and penetration testing of the db999 platform and infrastructure.
• Two-factor authentication options available for all db999 player accounts.
• Continuous monitoring of platform activity for signs of unauthorised access or suspicious behaviour.

Your Privacy Rights

As a db999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact db999 at [email protected] with your account details and a description of your request. DB999 will respond within 30 days.

Please note that some of these rights are subject to limitations. For example, db999 may be unable to delete data that it is legally required to retain. In such cases, db999 will explain the reason for any limitation when responding to your request.

Minors

DB999 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or use db999 under any circumstances.

If db999 discovers that personal data has been collected from a person under 18, we will immediately close the associated account and delete all related personal data. If you believe that a minor has registered on db999, please contact us at [email protected] so we can investigate and take appropriate action.

DB999 uses age verification as part of the registration and KYC process to prevent minors from accessing the platform. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.

Changes to This Policy

DB999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, db999 will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. Your continued use of db999 after any update constitutes your acceptance of the revised Privacy Policy.

We recommend checking this page periodically to stay informed about how db999 handles your personal data.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how db999 handles your personal data, please get in touch using any of the following channels: